Terms of service
| Please note: This document is a translation of our Terms of Use provided for reference purposes only. Users understand that the Japanese language version is the official and legally binding text of these Terms, and in the event of any discrepancy between the Japanese and English versions, the Japanese version shall prevail. |
These Terms of Use define the contractual content regarding the use of "PICO PARK STORE," a service provided by Grounding Lab Co., Ltd. Users who apply for this service are deemed to have accepted that the contents of these Terms will apply to their use of this service when submitting their application. These Terms may be changed at any time at our discretion, with prior notice to users. If a user uses this service after a change to these Terms, the user will be deemed to have agreed to the changes to these Terms.
Article 1: Definitions
These Terms
These Terms of Use
Our Company
Grounding Lab Co., Ltd.
This Service
Service Name: PICO PARK STORE
Service Content: Our Company's online retail service provided via the Internet.
User
A general term for any person who searches, browses, and uses this service by viewing product images, text, designs, logos, videos, programs, ideas, and other information (hereinafter referred to as "Content") provided by our company on this service, after understanding and approving all the contents of these Terms and the Privacy Policy specified in Article 8, in accordance with the procedures stipulated by our company.
Article 2: Application of These Terms
These Terms are established for the use of this service provided by our company via the Internet. Users are deemed to have accepted the contents of these Terms at the time of commencing use of this service.
Article 3: Changes to These Terms
Our company may change these Terms within the scope of the purpose of this service, with prior notice using methods determined by our company, if our company deems it necessary. If a user uses this service after a change to these Terms, the user will be deemed to have agreed to the changed Terms.
Article 4: Purchase of Products
1. Users may purchase products from our company using this service.
2. If a user wishes to purchase a product, the user shall apply for the purchase of the product in accordance with the procedures separately stipulated by our company.
3. Upon the application in the preceding paragraph, a sales contract for the relevant product shall be concluded between the user and our company at the time when the user clicks the order confirmation button after confirming the delivery address, order details, and other information entered/registered by the user, and thereafter, an email confirming the order details from our company reaches said user.
4. Notwithstanding the provisions of the preceding paragraph, if there is any fraudulent or inappropriate act concerning the user's use of this service, our company may cancel, terminate, or take other appropriate measures regarding the sales contract with said user.
5. Ownership and risk of loss of the products shall transfer to the user at the time our company hands over the products to the shipping company.
6. Minor users may not purchase products using this service without the prior consent of a qualified legal representative. If a minor user uses this service, it shall be deemed that prior consent from a legal representative has been obtained.
7. Shipments via this service shall be limited to Japan, unless separately stipulated by our company.
Article 5: Changes to Registration Information
If there is any change in the user's name, address, or any other matters notified to our company at the time of product purchase, the user shall promptly contact our company. Even if a change registration is made, the shipment of products for which procedures have already been completed before the change registration will be carried out based on the information before the change registration.
Article 6: Payment Method
1. The payment amount for products shall be the total of the product sales price, shipping fees, and consumption tax.
2. Payment for products purchased through this service shall be limited to payment by credit card in the user's own name, or other payment methods specified by our company.
3. In the case of payment by credit card, the user shall comply with the conditions separately contracted between the user and the credit card company. If any dispute arises between the user and the credit card company in connection with the use of the credit card, the user and the credit card company shall resolve it responsibly.
4. If the user separately contracts with a payment company that provides the payment method specified in this service (including, but not limited to, agreeing to the terms and conditions related to the payment method), the user shall comply with the conditions separately contracted with the payment company. If any dispute arises between the user and the payment company in connection with the payment method, the user and the payment company shall resolve it responsibly.
Article 7: Returns, Exchanges, and Cancellations of Products
1. Our company will only accept returns/exchanges of products from users if there is an initial defect (damage, defect) or a discrepancy with the ordered product. Details will be stipulated in the specific commercial transaction law notation.
2. Users shall confirm the order details before placing an order, and no cancellations can be made after the order is confirmed.
3. Notwithstanding the provisions of the preceding paragraph, our company may cancel an order at its convenience, such as when damage or defects are found during a pre-shipment check and alternative products cannot be prepared (not limited to these cases).
Article 8: Handling of Personal Information
Our company handles personal information in accordance with its separately stipulated Privacy Policy.
Article 9: Prohibited Matters
The following acts are prohibited for users when using this service:
1. Acts that cause annoyance, disadvantage, or damage to other users, third parties, or our company, or acts that may cause such.
2. Acts that infringe upon the copyrights, trademark rights, patent rights, other intellectual property rights, portrait rights, personality rights, privacy rights, publicity rights, or other rights of third parties or our company, or acts that may infringe upon such.
3. Acts that violate public order and morals or other laws and regulations, or acts that may violate such.
4. Acts where the user uses content obtained through this service outside the scope of private use.
5. Acts of reproducing, selling, publishing, distributing, disclosing content obtained through this service to other users or third parties other than other users, and similar acts.
6. Acts that obstruct the operation of this service and other services provided by our company.
7. Acts that reasonably cause our company to judge as inappropriate, such as damaging or discrediting our company.
8. Other acts that our company deems inappropriate.
Article 10: Disclaimer
1. Our company shall not be liable for any damage caused to third parties due to the user's violation of these Terms.
2. Our company makes no guarantees whatsoever regarding the completeness, accuracy, reliability, usefulness, or any other matter concerning the content of this service and the information obtained by users through this service.
3. Our company shall, in principle, not be liable for any damages incurred by the user due to the use of this service, and shall not be obligated to compensate for such damages. However, if the contract based on these Terms between our company and the user falls under a consumer contract as defined in Article 2, Paragraph 3 of the Japanese Consumer Contract Act (Act No. 61 of 2000) or for other reasons where the disclaimer clause does not apply, provisions in these Terms that completely exempt our company from liability shall not apply. Furthermore, if the contract based on these Terms is a consumer contract, and our company is liable for damages based on default or tort, our company shall be liable for damages up to the total amount paid by the user in the contract where the cause arose, except in cases of willful misconduct or gross negligence by our company.
4. Our company shall be deemed to have performed its obligation to deliver the products and shall be exempted from such obligation if the user neglects or refuses to receive the products, is unable to receive the products due to long-term absence, or if the delivery address is unknown, or if the user is unable to receive the products due to other circumstances, by contacting the contact information registered by the user and bringing or delivering the products to the delivery address specified at the time of product purchase.
Article 11: Modification, Deletion, Suspension, etc., of This Service
Our company may modify, delete, suspend, or terminate all or part of this service at its discretion. In such cases, our company shall not be liable for any damages incurred by the user, such as inability to use this service.
Article 12: Notifications to Users
1. Notifications from our company to users regarding this service shall be made by methods specified by our company, such as display within this service or on our company's website.
2. Notifications from our company to users shall be deemed to have arrived as follows, depending on the notification method: (i) In case of display on this service: When our company displays the notification on this service. (ii) In case of transmission to a registered email address, etc.: When it should normally arrive. Article
13: Copyright, Intellectual Property Rights
Content provided through this service shall exclusively belong to our company or a third party holding legitimate rights. If any problem arises between a user and a third party in violation of the provisions of this article, the user shall resolve such problem at their own responsibility and expense, and shall not cause any damage, loss, or disadvantage to our company.
Article 14: Assignment of Rights, etc.
1. Users shall not assign or pledge to a third party any user qualifications related to this service and any rights or obligations based on said user qualifications.
2. Our company may assign this service (including all matters related to this service, including user registration information) through business transfer, company split, or any other act of organizational restructuring or business transfer to a third party. In such cases, our company shall not be liable for any damages incurred by the user, such as inability to use this service.
Article 15: Exclusion of Anti-Social Forces
1. The User warrants to Our Company that the User is not an anti-social force (meaning crime syndicates, members of crime syndicates, quasi-members of crime syndicates, companies related to crime syndicates, corporate racketeers, groups advocating social movements, special intellectual violence groups, and other equivalents; hereinafter the same), and that the User does not have any relationship with anti-social forces that falls under any of the following items: (i) Anti-social forces have dominant influence over management. (ii) Anti-social forces are substantially involved in management. (iii) The User utilizes anti-social forces unfairly for the purpose of seeking unjust gains for themselves, their company, or a third party, or for the purpose of causing damage to a third party. (iv) The User is involved in providing funds or benefits to anti-social forces. (v) Any other officer or person substantially involved in management has a socially reprehensible relationship with anti-social forces.
2. The User warrants to Our Company that the User will not, by themselves or through a third party, engage in any of the following acts: (i) Violent demands. (ii) Unjust demands exceeding legal responsibility. (iii) Threatening words or violent acts regarding transactions. (iv) Spreading rumors, or using deceptive means or force to damage the other party's credibility or obstruct the other party's business. (v) Other acts equivalent to any of the preceding items.
3. If the User violates any provision of this Article, Our Company may terminate all contracts concluded between the User and Our Company without requiring any demand or other procedure. In this case, Our Company shall not be obligated to compensate or indemnify the User for any damages incurred by the User due to the termination of the contract. Furthermore, if Our Company incurs damages due to such termination, the User shall compensate Our Company for such damages.
Article 16: Severability
Even if any part or all of any provision of these Terms is deemed invalid or unenforceable, the remaining parts shall continue to be in full force and effect.
Article 17: Governing Law
All laws of Japan shall apply to these Terms.
Article 18: Consultation and Jurisdiction
In the event that any matter not stipulated in these Terms arises or any doubt arises regarding the interpretation of these Terms, Our Company and the User shall promptly endeavor to resolve it through consultation in accordance with the principle of good faith. The Tokyo District Court in Japan shall be the exclusive court of first instance for all disputes concerning these Terms.
Established: March 1, 2021